Sustainability
Quality is a crucial lever in the company’s management.
Quality
At Sando, we see it as a strategic advantage for customer loyalty, the coverage of new markets, and the acquisition of new customers.
The primary guideline for action lies in the commitment to always seek the highest quality in providing services and delivering products so that Sando’s professionals have the necessary means to comply with the established quality standards at all times.
Our Quality Management and Environmental and Energy Management Systems are based on the principles and requirements of the ISO 9001, ISO 14001 and ISO 50001 reference standards.
Developing our Management Systems is impossible without the efficient organisation of human resources through policies that promote professional development. It is through the commitment and involvement of the professionals that make up the organisation that compliance with the defined standards is achieved internally and in terms of customer satisfaction and environmental and energy commitment. To this end, planning of needs is established following the objectives set out together with the professional development of the people who make up the organisation.
Our relationship with our customers is based on achieving their overall satisfaction, which is why we act on the factors determining their opinion and satisfaction with the company’s actions. In this regard, we continuously evaluate our Quality System to improve its effectiveness.
The Management Systems allow us to be more competitive in the market, to open up internationally for strategic alliances, to improve customer service and trust, to gain operational efficiency, to make more rational use of human resources, and to maintain a flexible organisation that adapts quickly to new needs.
Acting to generate a positive social and environmental footprint